FAQs
How does sizing work?
- Estimate your finger size on your order.
- We’ll process your order by first sending you a sizing set of five real rings, the size you estimated and two sizes smaller/bigger for the perfect fit.
- It’s important that you use our sizers, we manufacture them with a comfort fit and to a very tight tolerance to ensure the right fit the first time. No need to over stress, with our protection plan we have you covered.
- Wear the sizers for a day or so until your confident, then confirm your size with us.
- We make your ring in the right size.
How long does it take to receive my custom ring?
- Our production team’s current average turnaround is under 2 weeks from final approval to shipping, though times can fluctuate based on different factors. Once you’ve added your ring into the cart, Lashbrookdesigns.com will give you a more specific expected ship date.
Can you rush my ring?
- Don’t panic, lots of people wait until the last minute and need a rush. We can usually accommodate even the biggest procrastinators. The rush service only costs $50 to jump you to the front of the line.
- Call us and let’s see what we can do (888)-252-7388.
Do you offer financing?
We provide easy and affordable financing, so you can pay for your purchase over time. Click the “Pay Over Time” button in the top right corner after adding your ring to cart and choosing your shipping
What type of coverage is included?
- We stand behind our craftsmanship on all our rings, for life.
- For returns, sizing problems, exchanges, cancellations and even lost or stolen rings- we’ve got you covered with our protection plan.
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With our Protection Plan, you will get one free size exchange, additional protection if your ring is lost or stolen, and be eligible for discounted rates on refurbishment, order cancellation, and returns.
Learn More ￫
Learn More ￫
| The Protection Plan | No Protection |
Resizing Lashbrook sizers must be used to be eligible 1 Free Resize 30% of MSRP for any additional resizing | 30% of MSRP |
Lost/Stolen Replace your band for 20% of MSRP | - |
Order Cancellation 15% of MSRP | 30% of MSRP |
Returns 25% of MSRP within 30 days | 50% of MSRP within 30 days |
Refurbishment $20 each time | $50 each time |
Defects Lifetime warranty | Lifetime warranty |
The Protection Plan
With our Protection Plan, you will get one free size exchange, additional protection if your ring is lost or stolen, and be eligible for discounted rates on refurbishment, order cancellation, and returns.
Resizing
Lashbrook sizers must be used to be eligible
Protection Plan
1 Free Resize
30% of MSRP for any additional resizing
No Protection
30% of MSRP
Lost/Stolen
Protection Plan
Replace your band for 20% of MSRP
No Protection
Order Cancellation
Protection Plan
15% of MSRP
No Protection
30% of MSRP
Returns
Protection Plan
25% of MSRP within 30 days
No Protection
50% of MSRP within 30 days
Refurbishment
Protection Plan
$20 each time
No Protection
$50 each time
Defects
Protection Plan
Lifetime warranty
No Protection
Lifetime warranty
Select Your Packaging
- Magnetized, solid cardboard box with foam insert
- Threaded aluminum ring holder
- Silicone ring
- Nylon drawstring bag
- Silicone ring